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Office Timeline Add-in Support Center

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Product

Steps for fixing for issues with the product.

  • Timeline slide sent to others isn't editable
  • Windows Security blocks Office Timeline when launching PowerPoint
  • Office Timeline Pro features are hidden
  • The Style Pane is cut off or not showing properly
  • Import error: “To import this Project file, save it in the Gantt Chart view first”
  • MS Project import doesn't work ("file corrupt" error)
  • Wrike import doesn't work
  • Office 365: PowerPoint freezes or crashes when using Office Timeline
  • Milestone and task dates set on the same day don’t align properly
  • Office Timeline 3.17 and higher: Compatibility with older builds
  • Office Timeline Add-in security information
  • Office Timeline buttons disabled except for New and Import
  • The Office Timeline add-in does not load automatically
  • Smartsheet import wizard closes unexpectedly after logging in to Smartsheet
  • The buttons on Office Timeline’s ribbon are greyed out
  • The Office Timeline ribbon does not function properly
  • Run PowerPoint with Elevated Privileges
  • Smartsheet import not working

Can't find what you're looking for?

Let us help you!

Email a description of your technical issue and please specify the product you are using – either Office Timeline Online or the Office Timeline PowerPoint Add-in. If you are using the PowerPoint Add-in please provide your product key. Contact: support@officetimeline.com

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