Troubleshooting
Installation, Activation, Troubleshooting
Installation
- ★ Error installing: "Setup has encountered an unexpected error"
- ★ Can’t get past the “Close PowerPoint” message during installation
- How to manually install WebView2 Runtime
- Install Office Timeline with Elevated Privileges
- Error 1001 During Installation or Update
- Installation failed – Error “Unable to write to the specified folder”
Top Issues
Activation
Product
- The add-in doesn’t load at all or crashes when creating a timeline
- Imported items show as "Not imported" when refreshing data
- Timeline data disappears when trying to edit my visual
- Timeline slide sent to others isn't editable
- Windows Security blocks Office Timeline when launching PowerPoint
- Office Timeline Pro features are hidden