Self service
Even though we're pretty darn quick at responding to you, why wait on us? Help yourself get what you need.
Invoice & product key
License
- ★ How to upgrade your existing subscription to Pro+
- ★ How to activate Office Timeline Pro (New Purchase)
- How to add more licenses to an existing subscription
- How to activate Office Timeline Pro+ (New Purchase)
- How to upgrade your subscription to Pro
- How to revoke your license manager role
Account
FAQ
- Why am I asked to reimport when trying to refresh data from Smartsheet?
- I own Plus Edition but my license says "Basic" now. What's going on?
- What's the difference between Office Timeline Add-in & Online?
- Office Timeline Add-in differences: Free vs. Basic vs. Pro vs. Pro+
- Can I add dependencies and critical path using the Office Timeline Add-in?