How to cancel auto-renewal for my subscription

Overview

If automatic renewal has been set ON for your Office Timeline Add-in subscription and you want to turn it OFF, this article will show you the steps.

Steps

To provide uninterrupted access to the premium features of Office Timeline, subscriptions can be automatically extended through the auto-renewal billing service. If you do not wish to renew your subscription, you can easily cancel auto-renewal from your Office Timeline account page. Here’s how:

  1. Go to https://www.officetimeline.com/login and log in to your Office Timeline account. 

  2. Once logged in, click on your username in the upper-right corner of the screen and select Subscriptions from the drop-down menu.office-timeline-subscriptions-account-menu

  3. Here, locate the subscription you wish to change the settings for and then simply click the OFF button next to Auto renewal,” as seen in the image below. With the option turned off, once your current license expires, Office Timeline will revert to the Free edition.Autorenewal-Setting

  4. If you wish to also cancel email notifications, please go to Email Preferences in your account and uncheck all options. You will stop receiving any emails from us other than account and expiration notifications. After expiration, all account-related messages will stop.unsubscribe-from-email-office-timeline