How to upgrade your existing subscription to Expert

Overview

To upgrade your add-in subscription to Expert, follow the instructions below. Navigate to the instructions that best fit your scenario:

A) I am upgrading a subscription to Expert
B) I am renewing a subscription and want to upgrade it to Expert

When you upgrade your current subscription to Expert, the upgrade fee will be calculated in your account. After you complete the purchase, your subscription will be upgraded to Expert and extended for one year.

NOTE: If your license was purchased for you by someone else, you cannot upgrade it yourself. Only Subscription Owner, Reseller, and License Manager accounts can upgrade licenses. Please contact the subscription owner and request that they complete the upgrade for you.

A) Upgrading an add-in subscription to Expert

This section will show subscription owners how to upgrade Office Timeline subscriptions to Expert. There are 3 main steps you must follow, in this order:

Step 1: See Options from the Subscriptions Page

Go to the Subscriptions tab in your account, locate your subscription card, and click the green See Options button on the Check your upgrade options banner.

In the window that pops up, click the pricing button in the Upgrade to Expert column, and then review & finalize your purchase.

Step 2: Download and Install the Latest Version of Office Timeline

Download and install the latest version of Office Timeline. It is always recommended to have the latest version of Office Timeline installed to get the latest features and updates.

Step 3: Activate Your License

After you’ve installed the latest version, open PowerPoint, and you should see Office Timeline Expert in the ribbon:

This means your upgrade has been activated automatically and you can start making Expert timelines and roadmaps.

If the Office Timeline tab still shows your former license when you open PowerPoint, you will need to refresh your license to activate Expert:

Go to Account>Refresh License

Click Refresh in the window that pops up. Your updated plan should now be visible in your Office Timeline tab.

B) Renew an expiring subscription as Expert

30 days prior to the expiration of your Lite or Plus subscription, you will be presented with the option to renew your current plan or to renew as Expert. Renewing as Expert means your subscription will be extended for a year AND upgraded to Expert at the same time. To do this there are 3 main steps you must follow, in this order:

Step 1: Renew from the Subscriptions Page

Go to the Subscriptions tab in your account and click the Renew button on the Subscription Card.

From the window that pops up, click the button in the "Renew Expert" column, and then review and complete your purchase.