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How to Upgrade Your Existing Subscription to Plus

Overview

This article explains how to upgrade your Timeline Add-in subscription to Plus. The upgrade is completed in the Account Center and takes effect after you download and install the latest version of Timeline.

Only Billing Owners and Workspace Admins can upgrade a subscription. If your subscription was purchased for you by someone else, contact your Billing Owner to request the upgrade.

Use this guide to find the section that applies to your situation.

A) Completing the Upgrade in the Account Center
B) Activating the Upgrade in PowerPoint


A) Completing the Upgrade in the Account Center

Step 1: Go to the Manage Tab

Visit lucensoftware.com and log in with your Billing Owner or Workspace Admin credentials.

In the left navigation, go to Admin > Subscriptions and select the subscription you want to upgrade. Click the Manage tab.

Step 2: Open the Upgrade Panel

Click Upgrade to open the Update subscription panel.

Step 3: Select Timeline Plus

In the Update subscription panel, locate the  Timeline Plus row and click Upgrade.

You can add licenses to the subscription in addition to placing an upgrade order. 

Step 4: Review and Complete Your Purchase

Click Review changes and follow the prompts to finalize the purchase.


B) Activating the Upgrade in PowerPoint

Step 1: Download and Install the Latest Version

Download and install the latest version of Timeline from lucensoftware.com/updates. Having the latest version ensures access to all Plus features.

Step 2: Open PowerPoint

After installing, open PowerPoint. If your upgrade is active, you will see  Timeline Plus in the ribbon.

This means the upgrade has been activated automatically and you can start creating Plus timelines and roadmaps.

Step 3: Refresh Your License if Needed

If the Timeline tab still shows your previous plan after opening PowerPoint, go to Account > Refresh License.

Click Refresh in the window that pops up. Your updated plan will appear in the Timeline tab.