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Office Timeline Login/Account Management Changes

We’ve made licensing simpler! Office Timeline now uses your email to log in and manage your license (Nov. 2025).

We’re excited to announce that Office Timeline is moving from traditional license keys to a more modern, secure, and convenient activation and license management system.

Starting with our November 17, 2025, release, you’ll no longer need to enter or manage license keys to activate your add-in. Instead, simply log in with your Office Timeline account to unlock your features and manage your subscription.

After upgrading to to the new activation and license management system, reverting to license key activation will no longer be possible.

A) Overview

B) For Single-User Customers

C) For Multi-User/License Manager Customers

D) Frequently Asked Questions (FAQ)

E) Troubleshooting

A) Overview

Why we’re making this change

This update is part of our long-term effort to make Office Timeline easier to use and easier to manage across individual and team environments.

This update provides:

  • ⌚Faster activation: just log in, no codes required.

  • 🔁Easier license transfers: switch computers without re-entering product keys.

  • 🍳Simpler team management: admins can assign or revoke licenses directly in the online portal.

  • 🔐Better security and transparency: your license and billing info live safely under your account.

Who is affected

  • 🙍Single users: You’ll activate by logging in instead of entering a license key.

  • 👥Teams and organizations: License management moves from the legacy License Manager to a new Subscriptions Page that supports license assignment and centralized renewals.

  • 🏢Resellers and enterprise customers: Activation will also be tied to organization accounts for easier deployment and tracking.

What’s next

Beginning mid-November 2025, Office Timeline versions 13.01.00.00 and later will automatically prompt users to log in instead of entering a key.

If you’re using an older version with a license key, you’ll still have a grace period before those versions are retired.

B) For Single-User Customers

  • Update to the latest version of Office Timeline.
  • When prompted, log in using your Office Timeline account.
  • If you previously used a license key, no action is needed; your subscription will be automatically linked to your account.
  • Click here for detailed activation instructions.

C) For Multi-User / License Manager Customers

D) Frequently Asked Questions (FAQs)

After we switch update, will all new Free users need to create an account and log in to use the Free edition?

Yes. All users, including Free users, need to create an account and log in to use Office Timeline on the lastest version.

When does this update go live and which versions are affected?

This new system for activation and license management starts with the November 17, 2025 release. Versions 13.01.00.00 and newer will prompt users to log in instead of entering a license key. Older key-based versions will continue to work for a limited grace period before they are retired.

How does activation work for single‑user customers.

Single-user customers simply update to the latest version and log in with their Office Timeline account when prompted. If they previously used a license key, their subscription is already linked to their account. Logging in is the only step needed to activate the product.

How does activation and management work for multi‑user or license manager customers?

The License Manager assigns or removes seats by entering each user’s email on the Subscriptions page. Users activate Office Timeline by logging in with the email assigned to them. All seat assignments, updates, and renewals are handled centrally by the License Manager.

High‑level: What is changing with activations and license management?

Office Timeline is moving from license key activation to email/account licensing. Users will now activate the add-in by logging in with their Office Timeline account instead of entering a product key. License management is handled in an online portal where seats can be assigned and renewed centrally.

Do customers need to repurchase their subscription to get this update?

No. Existing subscriptions remain valid. The update only changes how activation and license management work by replacing license keys with account log-in. Customers do not need to repurchase anything as long as their current subscription is active.

Will there be a bulk upload option for assigning licenses?

Yes. A bulk upload feature for assigning licenses is now available. This will allow organizations to add large numbers of users in one step and streamline the migration.

In which countries are Office Timeline and its partners located or processing personal data?

Office Timeline and its partners currently process personal data in the United States, Romania, and India. The specific list may vary depending on which partners and services are used.

Where are Office Timeline customer personal data stored?

All customer data is stored securely in the United States.

What personal data are collected by Office Timeline?

Office Timeline collects basic information needed to create and manage your account. This includes your name, email address, IP address (recorded during purchase and log-in events), and billing address.

For individual (B2C) purchases, we also collect your first name, last name, company name, and role.

E) Troubleshooting

Why can’t I log in or create an account?
 
You may be using an email address that isn’t associated with your work account. Make sure you’re logging in with the correct work email used for your organization’s Microsoft 365 account.
 
Why won’t my Microsoft work account authenticate?
 
Your environment may not allow Microsoft identity–based authentication. Check with your IT administrator to ensure Microsoft identity log-in is permitted for third-party add-ins.
 
What IT admin settings are required for the add-in to work?
 
Some organizations must adjust Microsoft 365 or security policies for the add-in. Your IT administrator may need to:
  • Whitelist the add-in
  • Allow Microsoft login policies, such as Conditional Access or setups affected by WebView restrictions
  • Enable external authentication flows, allowing the add-in to open browser windows for log-in
Why can’t I log in to Office Timeline inside PowerPoint?Your organization may be blocking one or both of the browser methods used for authentication. Office Timeline automatically switches between embedded and system browser login, but if both are restricted, log-in will fail.Learn more: Embedded vs. System Browser Login Methods.
 
What if my team has both license-key users and email users?
Teams with mixed setups can keep older license-key users on their existing version temporarily. However, for consistency and the best experience, we recommend updating all users to the latest version.
 
If you need additional assistance or have any questions, please reach out to our support team: support@officetimeline.com.