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      How to place an order - Resellers

      You can place an order for Office Timeline in a few ways. This article outlines these different scenarios and the steps to complete your order. 

      A) Purchase a new subscription
      B) Renew a subscription
      C) Add more licenses to a subscription
      D) Upgrade a subscription

      A) New Purchase

      1. Go to our purchase page and choose the application: PowerPoint Add-in/Windows (Runs on Windows and Powerpoint).
      2. Select from Expert, Plus, or Lite plans. Use the green ‘Buy' button to select, then check out and complete the required fields. The cart will display the annual price for each plan. 
        Screens screenshot of a mobile app Description automatically generated
      3. Follow the prompts on the page to complete your order.
      4. After finalizing the order, you will receive an invoice with pricing details, while your client will receive a welcome email with their license key without any pricing information.

      B) Renewal

      The renewal button for subscriptions will appear 3-months before the expiration date.

      1.  Log in at http://www.officetimeline.com/login with your purchasing account. Select ‘Subscriptions’ on the right-hand side and search for your client's subscription (Order Number, Subscription ID, or Email address) by entering it into the search field.

      2. Click the green ‘Renew’ icon. 
      3. Follow the prompts on the page to complete your order. The renewal will be processed with the credit card on file. 
      4. After finalizing the order, you will then receive the license key and an updated invoice. Your client will receive an email with their license key without any pricing information.

       If you do not have access to the purchasing account, you can go to https://www.officetimeline.com/reseller, enter the customer’s product key, and click ‘Renewal Quote.’ You can print the quote or email it to yourself or someone else.

      C) Add more licenses to a subscription

      1.  Log in at http://www.officetimeline.com/login with your purchasing account. Select ‘Subscriptions’ on the right-hand side and search for your client's subscription (Order Number, Subscription ID, or Email address) by entering it into the search field.
      2.  Click the green 'Add License' button in the upper right corner of the subscription box to which you wish to add the new licenses.
      3. Select the number of licenses you would like to add.
      4.  Follow the prompts on the page to complete your order.
      5. After finalizing the order, you will receive an invoice with pricing details, while your client will receive a welcome email with their license key — without any pricing information.

      D) Upgrade

      1.  Log in at http://www.officetimeline.com/login with your purchasing account. Select ‘Subscriptions’ on the right-hand side and search for your client's subscription (Order Number, Subscription ID, or Email address) by entering it into the search field.
      2. Click the green 'See Options ' button on the 'Check your upgrade options' Make your selection, then review and finalize the purchase.
      3. After the upgrade, please make sure your customer(s) download and install the latest version. That should automatically move them onto the upgraded subscription. If any issues arise, you can share these helpful guides: How to upgrade to Plus and How to upgrade to Expert.