Can’t get past the “Close PowerPoint” message during installation

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Symptoms

When trying to install Office Timeline, you keep getting prompted to close PowerPoint even though you know you’ve already closed it.

office-timeline-setup-close-powerpoint-to-continue.png

Overview

The Office Timeline add-in requires Microsoft PowerPoint to be closed during the installation.

In some cases, even if PowerPoint looks like it’s closed, there may be a residual process still running in the background that you need to manually end as described below.

Solution

    1. Open Task Manager by pressing Ctrl+Alt+Delete

    2. Locate Microsoft PowerPoint in the Processes tab

    3. Right-click and select End Task

powerpoint-task-manager-end-task.png

 

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