How to cancel auto-renewal for my subscription

Follow

Overview

If automatic renewal has been set ON for your Office Timeline Plus license, this article will show you the steps for turning it OFF.

Steps

To provide uninterrupted access to the premium features of Office Timeline Plus, users' licenses can be automatically extended through the auto-renewal billing service. If you do not wish to renew your subscription, you can easily cancel auto-renewal from your Office Timeline account page. Here’s how:

  1. Go to https://www.officetimeline.com/login and log in to your Office Timeline account. You will be automatically directed to your account page.

  2. From here, select the Product Keys tab and then simply click the OFF button under “Auto-renewal, as seen in the image below.  With the option turned off, once your current license expires, Office Timeline Plus will revert to the Free edition._5D6C9C8653A6ABBD594B8EA71916E83016522D71739F2F68FC_pimgpsh_fullsize_distr.png

  3. If you wish to also cancel email notifications, please navigate to the Email Notifications tab, click on Unsubscribe, and then hit Save. You will stop receiving emails from us other than expiration notifications. After expiration, all account-related messages will stop.How_to_cancel_auto-renewal_for_Office_Timeline_Plus_2.png

Note: If you are already signed in, you can access your license settings from almost any page on the Office Timeline website: simply click on your username in the upper-right corner of the screen and select Product Keys from the drop-down menu._06A1AF43F654382F439EE2604093A0D17521361E842EBDE91A_pimgpsh_fullsize_distr.png

Have more questions? Submit a request

Comments