What do you need help with?
Troubleshooting
Top Issues
Activation
Installation
- Install Office Timeline with Elevated Privileges
- Error 1001 During Installation or Update
- Installation failed – Error “Unable to write to the specified folder”
- How to Uninstall Office Timeline
- "Visual Studio 2010 Tools for Office Runtime is not installed" error prevents installation
- Generic trust failure when installing Visual Studio Tools for Office Runtime 2010 (VSTO)
Product
- Windows Security blocks Office Timeline when launching PowerPoint
- Office Timeline Pro features are hidden
- The Style Pane is cut off or not showing properly
- MS Project import doesn't work ("file corrupt" error)
- Wrike import doesn't work
- Office 365: PowerPoint freezes or crashes when using Office Timeline
Self service
Invoice & product key
License
- How to upgrade your existing Plus subscription to Pro
- How to activate Office Timeline Pro (New Purchase)
- How to revoke your license manager role
- How to designate or change an Office Timeline license manager
- 100% Money back guarantee, product returns
- How to activate Plus or Pro Edition on machines with no Internet connectivity
Account
FAQ
How-to articles and videos
Office Timeline Add-in Quick Start
Corporate deployment
How-to posts
- Sync your timeline with MS Project
- Ignore Title changes when syncing with Project
- Import your MS Project plan into Office Timeline
- Show fiscal years on the timeband
- Import and Sync with Excel or Project files stored in SharePoint
- How to import Excel data as a Swimlane
How-to videos
- How to use templates
- How to save and share custom templates
- Reduce your timeline's width to make room for extras
- How to adjust the width of your Swimlane headers
- Adjusting your timeline's vertical position
- Hide milestones and tasks without deleting them