Overview
To upgrade your add-in subscription to Plus, follow the instructions below. Navigate to the instructions that best fit your scenario:
A) I am upgrading a subscription to Plus
B) I am renewing a subscription and want to upgrade it to Plus
When you upgrade your current subscription to Plus, the upgrade fee will be calculated in your account. After you complete the purchase, your subscription will be upgraded to Plus and extended for one year.
NOTE: If your license was purchased for you by someone else, you cannot upgrade it yourself. Only Subscription Owner, Reseller, and License Manager Reseller accounts can upgrade licenses. Please contact the subscription owner and request they perform the upgrade for you.
A) Upgrading an add-in subscription to Plus
This section will show subscription owners how to upgrade Office Timeline subscriptions to Plus. There are 3 main steps you must follow, in this order:
Step 1: See Options from the Subscriptions Page
Go to the Subscriptions tab in your account, locate your subscription card, and click the green See Options button on the Check your upgrade options banner.
In the window that pops up, click the pricing button in the Upgrade to Plus column, and then review & finalize your purchase.
Step 2: Download and Install the Latest Version of Office Timeline
Download and install the latest version of Office Timeline. It is always recommended to have the latest version of Office Timeline installed to get the latest features and updates.
Step 3: Activate Your License
After you’ve installed the latest version, open PowerPoint and you should see Office Timeline Plus in the ribbon:
If the Office Timeline tab still shows your former license when you open PowerPoint, you will need to refresh your license to activate Plus:
Go to Account>Refresh License
Click Refresh in the window that pops up. Your updated plan should now be visible in your Office Timeline tab.
B) Renew an expiring subscription as Plus
Starting 30 days before your Lite or Plus subscription expires, you’ll have the opportunity to renew your current plan or upgrade by renewing as Plus. Choosing to renew as Plus will both extend your subscription for another year and upgrade it to the Plus tier in a single step. To complete this process, follow these three steps in order:
Step 1: Renew from the Subscriptions Page
Go to the Subscriptions tab in your account and click the Renew button on the Subscription Card.
From the window that pops up, click the button in the "Renew Plus" column, and then review and complete your purchase.
Step 2: Download and Install the Latest Vesion of Office Timeline
Download and install the latest version of Office Timeline. It is always recommended to have the latest version of Office Timeline installed to get the latest features and updates.
Step 3: Activate Your License
After you’ve installed the latest version, open PowerPoint and you should see Office Timeline Plus in the ribbon:
This means your upgrade has been activated automatically and you can start making Plus timelines and roadmaps.
If the Office Timeline tab still shows your former license when you open PowerPoint, you will need to refresh your license to activate Plus:
Go to Account>Refresh License
Click Refresh in the window that pops up. Your updated plan should now be visible in your Office Timeline tab.